About Out On Screen

Celebrating its 30th Anniversary in 2018, the Vancouver Out On Screen Film & Video Society is a registered charity and professional queer arts organization dedicated to celebrating queer lives through film, education and dialogue. Our vision is of a society where gender and sexual diversity are fully embraced. Our team is passionate about making a difference in our communities and we strive to create a culture that is in line with the values of the communities we serve.

Currently, we deliver on our mission with two core programs:

  • The annual Vancouver Queer Film Festival is the largest queer arts event in Western Canada, showcasing cutting-edge films from around the world and hosting panels, forums, parties and more.
  • Out in Schools is a unique education program that brings film-based anti-bullying workshops to high schools across BC. In 2016, Out in Schools was recognized with a City of Vancouver Award of Excellence for Diversity and Inclusion.

The LGBT2Q+ and allied communities are at the center of everything we do. We are a part of, and do our best to serve, our big diverse queer family in BC. This means that we hold each other and every member of our community with the highest regard and compassion, and practice our values to the best of our ability.

About the Position

Located in our office in Downtown Vancouver – the Box Office Coordinator is a part-time (22.5-37.5 hrs per week) contract position that coordinates all of our box office and ticket sales for the Festival.

 

June 18-August 5: 22.5 hours per week

August 6-August 26: 37.5 hours per week

August 27-September 7: 22.5 hours per wweek

 

Your primary role is to ensure that our box office is a good smooth experience for all our patrons.

 

The wage for this position is based on a salary of $40,884  per year for full time, prorated for partial weeks of service. This position will have flexible work schedule based upon the demands of the time of year with particular emphasis on the lead up and during the Vancouver Queer Film Festival. Out On Screen is a certified Living Wage Employer.

 

Accountability

Reports directly to the Operations Coordinator.

 

JOB DESCRIPTION

Box Office:

  • Responsible for inventory and tracking of all tickets and passes.
  • Act as the primary contact for ticket outlets, providing them with information, support and materials required to effectively serve our audience.
  • Coordinate ticket sales; compile daily ticket sales reports and venue box office for all film screenings and festival events.
  • Support community ticketing program to track ticket use.
  • Combine ticket requests from various departments into ticketing system.
  • Compile weekly ticket sales reports by outlet.
  • Respond to box office queries via box-office email cell to ensure prompt processing of ticket sales.
  • Support integration of ticketing system with our website
  • Prepare all necessary forms, systems and cash floats for box office during the festival, as well as community events.
  • Responsible for bank deposits and final ticket sales reports.
  • Support daily am box office attendance reconciliations from box office volunteers.
  • Assist to train venue coordinators (theatre managers).
  • Assist with front-of-house during the Festival.

 

General Duties:

  • Attend and provide status reports at staff meetings.
  • Keep accurate and easily accessible records of all work in order to ensure organizational continuity.
  • Complete a final report.

 

Qualifications:

  • Experience with ticketing box office systems
  • Outgoing; exceptional interpersonal communication skills
  • Organized self-starter with an eye for detail
  • Ability to work independently in a fast-paced, results-oriented work environment
  • Experience with ticketing systems and box office a major asset
  • Able to work well under pressure
  • Able to both work independently and respond constructively to direction
  • Team player
  • Adept at databases

 

Email cover letter and resume, in either PDF or Word format, to employment@outonscreen.com Please indicate “Box Office Coordinator – YOUR NAME” in the subject line. Deadline to apply is May 11, 2018.

About the Position

The Deputy Executive Director occupies a key leadership role in the organization, leading the internal operations of the organization to enable strong, well-resourced and sustainable programming for the communities we serve. They are a key member of the senior leadership team and provide direct support annually to the Vancouver Queer Film Festival’s overall management and promotions.

The position is located in our office in Downtown Vancouver, on unceded Coast Salish Territories – the Deputy Executive Director is a full-time permanent position. The salary for this position is based on a range of $53,000-$60,000 per year.

 

Accountability:

The Deputy Executive Director reports to the Executive Director and works collaboratively with the Artistic Directors, Education Director, and Development Director.

The Deputy Executive Director supervises the Bookkeeper, Operations & HR Coordinator, and Festival Promotions staff.

 

Job Description

 

Human Resources

Objective: Build and nurture a leading edge staff and volunteer team that will carry Out On Screen’s mission forward through effective recruitment, sustainable organizational planning, compensation, development, management, and opportunity. Foster and inspire a positive work environment where all staff and volunteers thrive.

 

Staff Team

  • Supervise Operations & HR Coordinator.
  • Develop an HR strategy and work plan with the Operations & HR Coordinator that ensures the following are carried out:
    • Hiring processes of all staff occur, including: develop and circulate job postings, coordinate and participate in interview process, negotiate employment terms and contracts.
    • Orientation for all staff occur.
    • All staff are appropriately compensated, annually evaluated and that job descriptions are kept up to date.
  • Employee records are kept up to date.
  • Recommend a forward looking organizational chart that is both sustainable and allows for a supported work environment.
  • Regularly review, update and document our recruitment practices and compensation package to reflect Out On Screen policies and values.
  • Promote and develop personal and professional growth amongst our staff team.
  • Lead and ensure appropriate staff collaboration and team work.
  • Provide day-to-day direction and support of staff, including but not limited to: ensuring regular scheduled check-ins, staff team meetings and progressive discipline, as necessary.
  • Manage terminations, as necessary.
  • Conduct exit interviews with outgoing staff, as appropriate.
  • Ensure implementation and adherence to the Employee Handbook, and ultimately the BC Employment Standards Act.
  • Develop and recommend updates to the Employee Handbook, as required.

 

Volunteer Program

  • Develop a volunteer strategy and work plan with the Operations & HR Coordinator that ensures a robust volunteer force that is trained and equipped to carry out Out On Screen’s mission all year long but with particular focus on the Festival. Ensure volunteers are appropriately recognized and program statistics are generated annually.

 

Budget

Objective: Our budgets are in line with Out On Screen’s strategic priorities and programming is delivered within approved budgets.

 

  • Supervise Bookkeeper
  • Develop, in collaboration with staff, and recommend annual budget for all departments.
  • Work closely with program staff to manage and monitor program budgets.
  • Provide budget updates and information to the Executive Director in preparation for quarterly reports and as required.
  • Similarly, develop, recommend and manage the Capital Asset budget working with the operations staff.

 

Program Support

Objective: Provide support to Out On Screen programs to ensure they create accessible and representative experiences that harness the transformative power of queer film, storytelling, and art.

 

Program Design, Development & Evaluation

  • Support program staff to develop and recommend goals and objectives via the Strategic Plan, as it relates to Out On Screen programs.
  • Work closely with the Board Planning Committee and the Executive Director to develop and coordinate annual strategic planning process and sessions.
  • Work closely with program staff to identify measures of success, and to develop and meet realistic program goals.
  • Conduct and monitor program evaluations to measure impact.
  • Ensure timely and accurate program stats.

 

Program Delivery

  • Collaborate with and provide support to program staff, who in turn lead their programs.
  • Provide direct support to programs on an as-needed basis.
  • Serve as a media and community spokesperson, as required.
  • Supervise staff responsible for Festival promotions.
  • Oversee Festival operations, including:
    • Overall project management of Festival team and timelines.
    • Support Operations & HR Coordinator to develop and implement Front-of-House and Box Office plans and the Festival staff schedule.
    • Logistics such as production notes, cargo van rentals, bottled water purchases, etc.

 

Revenue Development
Objective: Oversee and manage relationships with the public sector that ensure appropriate levels of support for Out On Screen.

 

  • Lead all grant applications seeking public sector support.
  • Ensure compliance with public sector funding agencies, and ensure final reports are submitted on time.
  • Serve as the key contact with these agencies.
  • Ensure new opportunities for public sector support are researched and sought after.
  • Work with the Operations & HR Coordinator to ensure research and outreach to employment program grants and internship opportunities (JCP, Canada Summer Jobs, Get Youth Working, Douglas Collage, Capilano University, etc.)
  • Research and seek out capacity grants that further our operational capacity, as required.
  • Help to provide program information and reports for foundation, corporate and individual donors, as required.
  • Attend donor stewardship and fundraising events as a representative of Out On Screen, as required.

 

Other

  • Lead, with the support of others, the project to find, fund, and move Out On Screen into new office space.
  • Be an active and participating member of the staff and leadership teams, including attending meetings.
  • Create and regularly revise a timeline or critical path required to carry out your work.
  • Provide regular reports to the Executive Director.
  • Keep accurate and easily accessible records of all work in order to ensure organizational continuity.
  • Other duties as required.

 

You are (perhaps not all of these are you but you have a unique collection of these skills and experiences that make you the right unicorn for this leadership position):

  • Someone that can and has developed and led teams to success in the past.
  • An excellent writer, particularly for external and funding audiences.
  • A believer in the power of stories to transform and advance queer lives.
  • Familiar with human resource policies, procedures, and practices.
  • Involved in or committed to film or arts presentation and queer communities
  • An experienced manager of staff and the plans that guide their success.
  • A budget maven, able to navigate numbers and the tools that hold the numbers.
  • An event planner. You’ve organized individual events for 500 people.
  • Committed to being in right relations with Indigenous people of these lands.
  • An organized and detail oriented person at heart that gets satisfaction from seeing a big project come together
  • Experienced with working in Festival capacities, with particular familiarity with the Vancouver Queer Film Festival
  • An expert at project management, meaning you are effective at making, sharing, and tracking plans, and you know how to motivate others
  • A facilitator at heart. You know how to communicate clearly with others and can set up a collaborative work environment.
  • Committed to the values of creativity, courage, respect, intersectionality, and anti-oppression
  • Capable of understanding and negotiating the intricacies of relationships
  • Adaptive, resourceful, and forward-thinking; your colleagues can and do look to you for good ideas, solutions, and quick action
  • Clear and expressive in both written and verbal communication; able to demonstrate and model tact and discretion
  • A natural story-teller who embodies the values of our team and organization
  • Proficient with Microsoft Office / Windows Operating Systems

 

Email cover letter and resume, in either PDF or Word format, to employment@outonscreen.com Please indicate “Deputy Executive Director – YOUR NAME” in the subject line. Deadline to apply is Thursday, May 31, 2018.

Out On Screen strives for meaningful employment from all communities and for our team to reflect the diversity of the communities we serve. Indigenous, people of colour, and people across the spectrums of gender, sexuality, age and abilities are encouraged to apply. We thank all candidates for applying, however, only those selected for an interview will be contacted. Please look to our website for employment updates.

Out On Screen is certified as a Living Wage Employer by The Living Wage for Families Campaign. A living wage is the hourly amount a family needs to cover basic expenses. Learn more at www.livingwageforfamilies.ca